Payments from customers abroad

Prices in euros and US dollars are for indicative purposes only, exchange rates may vary, the final price and payment will be in pounds sterling.
(The final price in pounds sterling will be shown at checkout.)

 

Refunds and Returns

If your goods do not reach you in perfect condition, please let me know by email at nannyssillysoap@yahoo.co.uk  within 7 days of receipt . I will either refund the full cost including delivery charge or send replacement goods. I may ask you to return faulty goods, and if found to have been defective or damaged before delivery, I will of course refund your costs of return.

 

Cancellations

If you need to cancel your order please contact me at nannyssillysoap@yahoo.co.uk within 7 days of the date of your order. You are entitled to do so under the distance selling regulations. I will ask you to return the goods in unused, unopened and undamaged condition and when I receive them will make a refund to you. The original cost of postage will not be refundable.

 

Disputes

 

Please note that all disputes are subject to the laws of England and Wales, and all disputes will be resolved under that legal system and jurisdiction.